Who we are
A small firm, covering the UK
We work across England, Wales, Scotland, and Northern Ireland (see where we work), with partner relationships for investigations in the Republic of Ireland and across the EU.
We work within UK law, including the Data Protection Act 2018, the Regulation of Investigatory Powers Act 2000, and the Human Rights Act 1998.
Cyber and OSINT work uses only open-source, passive, and lawfully obtained information, in accordance with the Computer Misuse Act 1990.
Our commitments
We will not use unlawful methods. We will not accept instructions where we believe there is an improper purpose. We say plainly what investigation can and cannot achieve.
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
Registered in England and Wales · Company number 17545458
ICO registration: ZC286587
Where the line sits
What we will and will not do
The longer version is in our legal and regulatory framework and terms of engagement. This is the short one. If you are comparing firms, choosing an investigator lists the questions to put to each of them.
We will
- Agree the scope, method, and cost in writing before any work starts.
- Tell you at the outset if investigation is unlikely to answer your question, or if a cheaper route exists.
- Report what we found and where we found it, in a form a solicitor, tribunal, or insurer can use.
- Keep billing, contact, and correspondence discreet, on the terms set out in our discretion notes.
- Point you to free specialist support where that is the right first step.
We will not
- Obtain information by pretext or impersonation, or access accounts, devices, or systems we are not authorised to use.
- Intercept calls or messages, or track a vehicle or person without a lawful basis.
- Trace someone who left in fear of the person asking, or where a court order is in place.
- Accept an instruction where the purpose appears to be stalking, harassment, or coercive control.
- Confirm an enquiry or investigation to an unauthorised person, except where disclosure is required by law.
Client references
In clients' words
References are available to professional clients upon request. The following are published with the permission of clients, with identifying details withheld.
We engaged Harwick on a high-value bodily injury claim where surveillance footage was needed quickly. The team mobilised within 48 hours and produced clean, contemporaneous evidence that supported the eventual settlement. Their reports are pitched correctly for legal use.
We instructed Harwick to investigate a stock-loss pattern across our distribution centres. Their cyber and OSINT work identified the source quickly, and the report supported both the criminal complaint and the internal disciplinary process.
A pre-employment screening flagged anomalies our standard checks had missed. Harwick's enhanced background investigation gave us the depth needed for a senior regulated appointment, and their approach to data protection was scrupulous throughout.