We are one firm with a London registered office and no branch offices. We do not have a public office in Bristol. The first conversation is by phone or secure message, and if a meeting is needed we come to you or to a neutral place you choose. What to expect at first contact describes how we make contact.

Working in Bristol

The centre, Clifton, and the harbourside are slow by car and quick on foot or by bicycle, and surveillance there is staffed to match. The North Fringe business parks at Aztec West and Filton, the Temple Quay financial district, and the M4 and M5 corridors are vehicle work, and a subject who works at one and lives in Bath or Portishead will need both in the same day.

The aerospace, technology, and financial-services employers in and around the city bring screening, workplace, and due diligence instructions; the two universities bring their own. Reports are prepared for the Civil and Family Justice Centre on Redcliff Street and the regional Employment Tribunal, and where a Welsh element is involved through Newport, the framework is the same on both sides of the bridge.

Fieldwork, staffing, and travel

Surveillance in Bristol, Bath, and the South West is quoted per operative per day or half-day, with the number of operatives and the reason for it stated in the quote. Fieldwork is staffed from the area wherever possible so that travel is not on your bill. Where it cannot be, travel and any overnight stay are listed as disbursements at cost on the quote before you agree it, and are never added afterwards. How we charge sets out the fee models in full; you are told at scoping how the work will be staffed.

If proceedings follow

Reports are prepared for disclosure whether or not you expect to use them. Where a matter in Bristol reaches a court or tribunal, the hearing will usually be at one of the following, and a witness statement and attendance are provided at the fees agreed for that stage.

Bristol Civil and Family Justice CentreCounty court and family court hearings for Bristol, on Redcliff Street

Bristol Employment TribunalEmployment claims for the South West region

What you receive describes the report structure and how exhibits are captured and kept so that a solicitor can put them before any of these without first arguing about provenance.

Reporting to the police

Threats, stalking, and harassment in Bristol are reported to Avon and Somerset Police on 101, or 999 in an emergency. Our work runs alongside a police report, not instead of one; we establish who is responsible and preserve the evidence in a form the police and the courts can use. Before you contact anyone, the record-keeping guidance on our harassment page explains what to capture and what not to delete.

Areas covered

Bristol, Bath, Weston-super-Mare, Clevedon, Portishead, and Thornbury, with Gloucester, Cheltenham, Swindon, and Taunton beyond, and Newport across the Severn.

Instructions elsewhere in Bristol, Bath, and the South West are taken on the same terms. Other cities we have written about are listed on where we work.

Services in Bristol

Every service on the site is available in Bristol. The ones below cover most of what we are asked for.

Confidential enquiries

Start with a brief outline.

A short outline is enough. We will say whether we can help, and how to continue safely.

Discuss your situation

The first conversation is free. No obligation.

What to expect at first contact →