Harwick Intelligence is one firm with a London postal address and no branch offices. We do not have a public office in Liverpool. The first conversation is by phone or secure message, and if a meeting is needed we come to you or to a neutral place you choose. What to expect at first contact describes how we make contact.

Working in Liverpool

The river divides the conurbation, and the Kingsway and Queensway tunnels and the ferry are choke points that help and hinder in equal measure. The Wirral side is treated as a separate area for staffing so that a subject crossing under the river is not followed by someone stuck in the tunnel queue behind them. The centre, the docks and the Baltic Triangle are dense and well covered by CCTV; the suburbs are terraced and hard to sit in unnoticed, so observation is planned around short static periods and mobile handovers.

For the city’s insurers, port and logistics employers the relevant services are claims and workplace investigation; for private clients, matrimonial and harassment matters. Reports are prepared for the Civil and Family Court on Vernon Street and the regional Employment Tribunal.

Fieldwork, staffing and travel

Surveillance in Liverpool and Merseyside is quoted per operative per day or half-day, with the number of operatives and the reason for it stated in the quote. Fieldwork is staffed from the area wherever possible so that travel is not on your bill. Where it cannot be, travel and any overnight stay are listed as disbursements at cost on the quote before you agree it, and are never added afterwards. How we charge sets out the fee models in full; you are told at scoping how the work will be staffed.

If proceedings follow

Reports are prepared for disclosure whether or not you expect to use them. Where a matter in Liverpool reaches a court or tribunal, the hearing will usually be at one of the following, and a witness statement and attendance are provided at the fees agreed for that stage.

Liverpool Civil and Family CourtCounty court and family court hearings for Liverpool, on Vernon Street

Liverpool Employment TribunalEmployment claims for the Liverpool region

What you receive describes the report structure and how exhibits are captured and kept so that a solicitor can put them before any of these without first arguing about provenance.

Reporting to the police

Threats, stalking and harassment in Liverpool are reported to Merseyside Police on 101, or 999 in an emergency. Our work runs alongside a police report, not instead of one; we establish who is responsible and preserve the evidence in a form the police and the courts can use. Before you contact anyone, the record-keeping guidance on our harassment page explains what to capture and what not to delete.

Areas covered

Liverpool, the Wirral (Birkenhead, Wallasey, Heswall, West Kirby), Sefton (Southport, Crosby, Bootle), Knowsley, St Helens and Warrington, with Chester and the Cheshire towns to the south.

Instructions elsewhere in Liverpool and Merseyside are taken on the same terms. Other cities we have written about are listed on where we work.

Services in Liverpool

Every service on the site is available in Liverpool. The ones below cover most of what we are asked for.

Confidential enquiries

Discuss your matter
in confidence.

Begin with a brief outline. We will discuss whether we can help and agree a safe way to continue.

Make a confidential enquiry

No charge for the first conversation. No obligation.

What to expect at first contact →