Our process

Each investigation passes through five clear stages. We agree the scope and cost in writing before any operational work begins.

  1. 01

    Confidential consultation

    We discuss your situation in complete confidence — by phone, encrypted message, or in person. There is no obligation and no charge for an initial consultation.

  2. 02

    Scope and engagement letter

    We confirm the scope of work, methodology, fixed or capped cost, and timescales in writing before commencing.

  3. 03

    Investigation

    Fieldwork and digital investigation is conducted lawfully. All surveillance is covert. Digital investigation uses only open-source, passive, and legally-obtained information.

  4. 04

    Reporting and evidencing

    You receive a written report with findings, supporting evidence, and appendices. Reports are structured to be admissible in legal proceedings.

  5. 05

    Post-report support

    We are available to support your legal team, HR function, or solicitor following the report — including providing witness statements and attending hearings where required.

Throughout this process we operate within the boundaries set by the Data Protection Act 2018, the Regulation of Investigatory Powers Act 2000, the Human Rights Act 1998, and the Computer Misuse Act 1990. For a fuller explanation, see our Legal & Regulatory Framework.

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