What cyber and OSINT investigation covers

When clients engage us for online investigation

How we investigate online, lawfully

Cyber work uses only open-source, passive, and lawfully obtained information, in accordance with the Computer Misuse Act 1990. We do not access computer systems, accounts, or data without lawful authorisation. We do not use pretext or impersonation to obtain account information. Where authorised access is part of an engagement (for example, an employer asking us to examine a company-owned device), we agree the authority, scope, preservation method, and any specialist examination required before access. Ownership of a device alone does not authorise unrestricted access to every account or communication on it.

Personal data gathered in the course of an investigation is handled in accordance with the UK GDPR and the Data Protection Act 2018. For our full process, see how we work.

Online research or a harassment investigation?

OSINT describes a method: investigating information available from lawful, open sources. It can support due diligence, tracing, or an enquiry into online conduct. If your immediate concern is an anonymous threat, impersonation, or repeated unwanted contact, start with our online harassment investigation service and its practical guidance.

For an initial enquiry, describe the question you need answered and any deadline. You do not need to send account names, screenshots, or sensitive material before we agree a suitable channel. Our first-contact guide explains the next step.

Common questions

Do you access private accounts or devices?

No. Our cyber work uses only open-source, passive, and lawfully obtained information, within the Computer Misuse Act 1990. We do not access systems, accounts, or data without lawful authorisation, and we do not use pretext or impersonation to obtain account information.

Can you identify who is behind an anonymous account?

Often, though not always. Attribution connects an anonymous handle to a real person or organisation using lawful sources such as public records, cross-platform patterns, and archived material. We tell you at the scoping stage how likely a result is before you commit to anything.

Can the findings be used in legal proceedings?

Findings may support proceedings. We identify sources, explain methods and limitations, and agree reporting requirements with the instructing solicitor. The court decides admissibility and weight; a report cannot guarantee either. Witness statements can be agreed where required.

More general questions about cost, timescales, and evidence are answered on our FAQs page.

Confidential enquiries

Start with a brief outline.

A short outline is enough. We will say whether we can help, and how to continue safely.

Discuss your situation

The first conversation is free. No obligation.

What to expect at first contact →