Cyber Threat & Harassment

What this service covers

• Attribution of anonymous accounts, posts, or messages, where this is possible from lawful sources;
• Evidence preservation — capturing posts, profiles, and communications in a form usable by police and the courts, including forensic-grade screenshots and metadata where available;
• Takedown campaigns across platforms, search engines, and image hosts, with structured follow-up where requests are ignored;
• Pattern-of-conduct investigation — establishing whether the same offender is behind multiple incidents, or has previously targeted others;
• Coordination with solicitors for civil action — privacy injunctions, harassment injunctions, defamation claims;
• Liaison with law enforcement where the conduct constitutes a criminal offence.

When clients engage us

• A campaign of online harassment is being conducted by an account whose real identity is unknown;
• A deepfake or impersonation account has been created in a person’s name;
• Confidential business material has been published online and the source needs to be identified;
• A threatening communication has been received and the sender’s identity needs to be established before reporting to the police.

Our approach

The conduct we investigate is often a criminal offence in its own right under the Online Safety Act 2023, the Malicious Communications Act 1988, and the Protection from Harassment Act 1997. Where it relates to non-consensual intimate imagery, see our dedicated intimate image abuse guidance, which sets out free support routes you can use directly as well as what we can help with.

Our investigations operate within the limits set by the Computer Misuse Act 1990 — we do not access accounts, devices, or systems we are not authorised to access. Personal data is handled in accordance with the UK GDPR and the Data Protection Act 2018.

For our full process from first contact through to post-report support, see how we work.